PRIVACY POLICY

We collect personal information from you, including information about your:

  • Name

  • Contact information

  • Emergency contact information

  • Location

  • Medical information, including conditions, allergies and injuries - if they may affect your ability to perform on a mountain bike.

  • Mountain biking experience, ability level and goals.

  • Interactions with us

  • Billing or purchase information

We are required to collect this information the Health and Safety at Work (Adventure Activities) Regulations 2016. This information is essential for the safe running of our services and the provision of information is not voluntary. If you choose not to enter all information that is required in our booking forms,, we'll be unable to provide our services to you.

We collect your personal information in order to:

  • Deliver our coaching services in a safe way, giving us the information we require for offering our services to you. We may need to contact you about our services, or communicate with emergency services & emergency contacts about you in the event of an accident or emergency.

Besides our staff, we share this information with:

  • Emergency services in order to provide medical response in the event of an emergency.

  • We share this information with Squarespace, our scheduling service provider, so that they can provide online booking and website services to us

Providing some information is optional. However, If you choose not to enter all information that is required in our booking forms,, we'll be unable to provide our services to you.

You have the right to ask for a copy of any personal information we hold about you, and to ask for it to be corrected if you think it is wrong. If you’d like to ask for a copy of your information, or to have it corrected, please contact us at info@onwardmtb.com.